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My stereo pair of HomePods (1st Gen) died during an Apple update from the Home app. A lot of Googling gave me some ideas, but most said the cause was hopeless. I was able to get a factory reset on one of the pair, but not the other. So I just ordered a pair of 2nd Gen speakers, feeling kinda ripped off as I know the old pair wasn't damaged in any physical way. I kept the bad pod plugged in and kept trying to reset it. No luck. I took the good pod, put it in the laundry room and, happily, loved having good music in there. So much that I went to eBay to find a companion speaker of the 1st generation. Very high prices for used equipment, some that could possibly not work. But … here's the good part … my eBay search also included a posting about an inexpensive repair. I was intrigued, but cautious. Seemed to good to be true. I looked for the name of the company who listed it and that brought me here to the Minn-Tech site. I looked at all the possible problems that were repairable and found the exact diagnosis: Spinning Light Endless Bootloops. It felt great to have someone in the online space that felt my pain. And, a huge plus, it was something that Minn-Tech knew how to fix. So here I am. A happy customer. The repair was a little over $50 and for an extra $15 a postage paid shipping box was sent to me. Now, only one week later … I have the most awesome stereo and can rock out while folding towels and delicates. Thanks, Minn-Tech, for making my day, week, and years to come.
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Absolutely top-notch and more than required. And I also say brilliant, wizard, splendid, exceptional, outstanding, supreme, A1, and all the other superlatives.
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The service was outstanding, and the organization was impeccable. The communication and transparency were top-notch. My HomePod was fixed and returned to me like new.
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I would give them 6 stars if I could. Excellent no stress service. They send you a box, packing materials, and a shipping label. You send them your dead HomePod. Within a week the HomePod is repaired and updated and shipped back to you. Pricing is very reasonable.
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Super fast turnaround and my HomePod is working like new. Highly recommend this service
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Excellent service - Minn-Tech found their niche which is to fix a recurring problem on old Homepods and they are doing a great job at it. Received my dead homepod in perfect condition, after I was almost ready to throw it away. This is a rare good surprise in this world of rapid product obsolescence. Good luck guys, I hope your business keeps thriving.
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This was really the only refurb HomePod I could find and for $165 I was hoping it would be in good shape. It is like brand new and sounds just like my office HomePod which it paired with easily
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Minn-Tech did an outstanding job repairing my Original (1st Gen) Apple HomePod that had completely lost power. The turnaround time was incredibly fast, and the $70 service fee was well worth it. My HomePod is now working perfectly again. I highly recommend Minn-Tech to anyone looking to revive their HomePod, excellent service and great value!
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All the 5 star reviews are for a reason. Minn-Tech provides a needed service for those that have various HomePod issues, and they do so with a very high level of prompt customer service that conveys a thorough knowledge of the technology, along with a personal approach that is rare in business these days. My original HomePod had the "Death Fart" issue along with clicking and popping noises. Not only did they fix these issues but they preemptively replaced a different part that is a known issue FOR FREE. No hard sell or upcharge, they just fixed it. I wish I had found Minn-Tech sooner, as I have been dealing with the issues for years. They also sell refurbished HomePods at very reasonable prices. Highly recommended.
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Cannot express how completely satisfied I am with the service on my dead, first generation HomePod! The local Apple repair shop wanted $300 to repair it, more than the cost of a new HomePod! I searched YouTube videos to perhaps repair it myself and found an instructional video showing the replacement of a diode. It was too much for me to take on, and over an hour and a half of work. So glad I found Minn-Tech. Not only did they replace the diode, they also replaced other components to ensure a long life. It sounds great again! Very reasonable price and quick turnaround. Don’t buy new, have Minn-Tech repair yours for less than a Homepod Mini and enjoy the HomePod’s full, rich sound!
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Amazing experience! I received detailed updates through out the whole process. My homepod was fixed quickly. Thank you Minn-tech!
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Amazing experience! Everything was seamless from ordering the delivery box with shipping label. Arrived on time as expected. When I sent it back it and then received it, they confirmed via email and gave even personal touches to let me know it was a human on the other side :). Got fixed within one day, and sent back! Homepod now works like a charm and I AM SO EXCITED
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Totally legitimate and excellent service. Sent my completely dead HomePod to Minn-Tech. They repaired it extremely fast. And they restored it fully and even replaced functional but aging parts for better longterm reliability. Excellent. Highly recommended.
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Minn-Tech is one of a kind service that’s hard to find these days addressing every single concern with a prompt responses and updates. They went an extra mile to determine and replace the potential failing parts to ensure that Siri's house has a long and healthy life ahead!
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Very fast and high quality service exactly like Apple Mail in Warranty Service. This is currently the best HomePod service on the market for the price and value. Super highly recommended. Thank you for reviving my HomePod.
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Very fast turnaround, and they work like new again. It even looks like they cleaned the mesh while they had them apart! I was just about to recycle my dead HomePods, and i'm glad I did not! Highly recommend!
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Very much appreciated Helen, and we're super happy to have helped. Let us know if you experience any issues with your HomePod. We are grateful for your kind TikTok review.
Excellent customer service and quick turn around - Thank you
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A great fix for my groaning HomePod 1! Even for a Canadian like me. All you need is access to an American mailbox 😁. No fool in’ around…these guys mean business😁
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Excellent service fast return and very happy with the repair. Highly recommended
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Very satisfied. Fast shipping, well packed, HomePod looked great (like new), working perfectly 6 weeks in. Would buy again.
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Excellent service! My dead HomePod was repaired very quickly and works like new! Excellent communication throughout the process. The prepaid shipping label made it very convenient.
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Thank you Dan! We are glad to have helped to our valuable customers like you. Please also note that every refurbished Homepod that we sell leaves Minn-Tech with the two preventive and preemptive services for 1- no-power and 2- loud fart issues already taken care of. Again, thanks for your feedback and enjoy your repaired HomePod!
Exceeded all my expectations. Very professional. Kept in the loop thru the entire process. They even did some preventive maintenance replacing some capacitors that were weak but not yet failing at no charge. The best customer experience I have had in years. The turn around time was quick as well.
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Fast shipping. So far all working good! Finally have two of these in stereo.
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