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Services like Minn-Tech’s tend to be aloof and unresponsive (not to mention expensive). These guys could teach a lot of companies who should know better just how customer service OUGHT to be done. It’s a very niche service, yet their attention to the customer; the fairness of the pricing and the efficiency of the turnaround is simply second to none. The HomePod that had died is now better than the original. Faster connect. Working like a charm. I cannot recommend this company and its offerings highly enough. If I could rate them six stars I would.
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This company was great! I have a first generation HomePod that had been randomly making loud pops and eventually one day, it was completely dead and wouldn’t power on. I started looking for a repair shop locally because I didn’t really wanna ship my HomePod off, but there was no one here in Kansas City that I felt was competent enough to complete the repair. Prior to submitting my repair, I called and was surprised to actually talk to a live human being, who answered all the questions I had. I shipped my HomePod off on a Tuesday afternoon and had it back the following Monday afternoon completely repaired. My HomePod is now back to working like it did when it was brand new and the care they took with disassembly, repair, reassembly, and shipping my unit back is phenomenal. You would never be able to tell that it had been disassembled and repaired by looking at it. I would definitely recommend Minn-Tech if you’ve got a dead HomePod.
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Superb service. Just like the old days when your speaker cones needed replacing - these folks brought my first generation HomePods back to life. They sound brand new. I was close to trashing them - assumed they were just obsolete with constant popping noises had to unplug them. Wow. Everything fixed. Perfect sound.
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I have gone to Fuat now twice for HomePod maintenance - the first seemed to be a more common/known problem; the second was simple oddities that began creeping up. Just as before, service was prompt friendly and professional. I will continue to go to Minn-Tech for any HomePod needs in the future.
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Excellent service, first rate organization. 5 stars all the way. Well done.
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Wow! So fast and good. Great communication every step of the way. And the repair was done quickly and effectively. Highly recommended: a great value to keep a good speaker running.
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Great communication, excellent service, very reasonable price, quality work, terrific speed. 10/10
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I just received my HomePod back from Minn-Tech this morning after a repair. The repair was fast, shipping was smooth, and the company communicated the entire way. I could not be happier! Highly recommend their repair service, 10/10
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These guys are the best! I had a 2nd HomePod stop working and they brought it back to life! Communcation and turnaround time was 2nd to none! THANK YOU!!!
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Great communication. Speedy and efficient service. Well worth the price. Much cheaper than having to buy a whole new HomePod.
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Fast response. Fast shipping. Speakers work perfectly. Would buy additional sets in future.
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My stereo pair of HomePods (1st Gen) died during an Apple update from the Home app. A lot of Googling gave me some ideas, but most said the cause was hopeless. I was able to get a factory reset on one of the pair, but not the other. So I just ordered a pair of 2nd Gen speakers, feeling kinda ripped off as I know the old pair wasn't damaged in any physical way. I kept the bad pod plugged in and kept trying to reset it. No luck. I took the good pod, put it in the laundry room and, happily, loved having good music in there. So much that I went to eBay to find a companion speaker of the 1st generation. Very high prices for used equipment, some that could possibly not work. But … here's the good part … my eBay search also included a posting about an inexpensive repair. I was intrigued, but cautious. Seemed to good to be true. I looked for the name of the company who listed it and that brought me here to the Minn-Tech site. I looked at all the possible problems that were repairable and found the exact diagnosis: Spinning Light Endless Bootloops. It felt great to have someone in the online space that felt my pain. And, a huge plus, it was something that Minn-Tech knew how to fix. So here I am. A happy customer. The repair was a little over $50 and for an extra $15 a postage paid shipping box was sent to me. Now, only one week later … I have the most awesome stereo and can rock out while folding towels and delicates. Thanks, Minn-Tech, for making my day, week, and years to come.
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Incredible service fast and efficient. I have quite of few of the original HomePods so it’s great to know there is a top notch service to have them serviced by. And very affordable!
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Excellent service! HomePod was fixed and shipped back across the country in about a week, and it works great again! Very satisfied and highly recommended.
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Amazing. Fast service - worked like a charm when I got it back! I was ready to throw it away before I discovered Minn-Tech!!
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I have been holding on to my broken HomePod for over the past two years, in the hopes that a company like Minn-Tech would come around that could fix my blinking volume lights. I was so excited when I found Minn-Tech. The speed and efficiency of repairing my HomePod blow me away. I am extremely happy to say I am more then happy with their service and quality of work! A Big Thank You Minn-Tech!!!!!
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death fart fixed!!! so fast and awesome. Thanks!
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Amazing service! Clearly defined process, expert work, super fast turnaround time, and affordable. Most importantly, my HomePod (Gen 1) not only was brought back to life but it was upgraded with other parts to prevent other failures down the road and improve the sound profile. Very impressed and grateful for your service!
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Minn-Tech is one of a kind service that’s hard to find these days addressing every single concern with a prompt responses and updates. They went an extra mile to determine and replace the potential failing parts to ensure that Siri's house has a long and healthy life ahead!
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Exactly as advertised. Fast and effective. They even changed for free a few extra components that were showing signs of deterioration.
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Excellent service fast return and very happy with the repair. Highly recommended
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My HomePod died on me after updating to 18.1. It would show no sign of life, even when connected to power. I called Minn-Tech and was given the reassurance I needed to purchase the $69 option to fix my HomePod. They helped me figure out the best way to pack the HomePod for shipment, updated me when they received my HomePod and the condition it arrived in, and told me what the issue was and what they did to fix it. The whole process took exactly a week to ship out and for them to fix and ship it back to me. They also replaced additional parts with no additional charge that were worn for preventative maintenance known to cause the subwoofer to fail. I just received my HomePod last night, and it is moving and grooving in my stereo pair. I highly recommend Minn Tech if you're looking for an easy way to fix your HomePod that wont break your bank.
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I am so happy I stumbled about this service. I have held on to my HomePod for over a year now because of the + - volume button error. I figured it had to be software related, as this error started after my other HomePods updated to a new version overnight. For $50, including shipping back and forth, this was well worth it! I am glad I held on to my Original HomePod and finally found solution. I'm so happy to have my stereo pair set up again. Thank you!
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Small business that rocks. Shamus luby
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Super quick turn around. Shipped same day. HomePod repaired and working like new. Communication was excellent.
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