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I was just about to toss my 1st Gen HomePod because I couldn't get it to boot (despite trying every trick I could find online). I happened to find minn-tech.com when googling about recycling my HomePod. I'm so glad I found them! The process was super easy. I opted to have them send me a box; all I had to do was pack-up my HomePod, attach the label they sent, and take it to the Post Office. Not long after, I got an email that they had received my HomePod and could fix it. I also opted to have the parts that fail the most often replaced while they had it there. Not long after that, I got my HomePod back in the mail. It's better than brand new! It was well worth the price of the repair, and I wish them much success, as I have 5 other 1st Gen HomePods that may end up needing their services! Thank you, minn-tech. You saved my HomePod from the landfill and brought it back to life.
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As many have said, great communication, quick service done right. Just requested service again for another HomePod!
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When compared to other companies that offer the same repair services, Minn-Tech is in a class above and beyond all others. There is another “company” that streams its repairs on “YouTube” but it is slow and/or unresponsive to requests. Minn-Tech was the exact opposite! All of my questions were answered within one business day or less and the total turn around time from placing the order to receiving my repaired HomePod(s) was about 1.5 weeks. Their work is so good that you are left to wonder if they ever even dismantled your HomePod to repair it or did they just wave a magic wand over it. I sent them 5 HomePods with various issues (totally dead/no power or flashing volume lights) and now my home is filled with the awesome sound that comes from these speakers. Thanks to Minn-Tech for stepping up and providing an awesome service that should be the standard for all other companies attempting to do the same. They are beyond 5-Stars and I would use them again without question.
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Services like Minn-Tech’s tend to be aloof and unresponsive (not to mention expensive). These guys could teach a lot of companies who should know better just how customer service OUGHT to be done. It’s a very niche service, yet their attention to the customer; the fairness of the pricing and the efficiency of the turnaround is simply second to none. The HomePod that had died is now better than the original. Faster connect. Working like a charm. I cannot recommend this company and its offerings highly enough. If I could rate them six stars I would.
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This company was great! I have a first generation HomePod that had been randomly making loud pops and eventually one day, it was completely dead and wouldn’t power on. I started looking for a repair shop locally because I didn’t really wanna ship my HomePod off, but there was no one here in Kansas City that I felt was competent enough to complete the repair. Prior to submitting my repair, I called and was surprised to actually talk to a live human being, who answered all the questions I had. I shipped my HomePod off on a Tuesday afternoon and had it back the following Monday afternoon completely repaired. My HomePod is now back to working like it did when it was brand new and the care they took with disassembly, repair, reassembly, and shipping my unit back is phenomenal. You would never be able to tell that it had been disassembled and repaired by looking at it. I would definitely recommend Minn-Tech if you’ve got a dead HomePod.
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Cannot recommend more. Great and fast. Fixed my 1st gen and has worked for a month with no issues.
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Superb service. Just like the old days when your speaker cones needed replacing - these folks brought my first generation HomePods back to life. They sound brand new. I was close to trashing them - assumed they were just obsolete with constant popping noises had to unplug them. Wow. Everything fixed. Perfect sound.
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I was just holding on to my dead HomePod and was ready to throw it out until I saw a post about Minn-Tech. They were fast, efficient and fixed it perfectly. Super happy with my choice and I have another to send. Can’t wait
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So glad I found out about this service on Reddit. My OG HomePod had been out of commission for over 2 years and I was about to recycle it before Googling for a bit and finding out about this service. Now it's back and better than ever!
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I was impacted by the popping and clicking issue. Extremely happy with Minn-Tech! Communication was excellent. Perfect price point for the repair. Paying the extra money to have the box delivered was well worth it. Very satisfied. Thank you!
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The service was outstanding, and the organization was impeccable. The communication and transparency were top-notch. My HomePod was fixed and returned to me like new.
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I added a refurbished Gen 1 to my bedroom and absolutely love it. It’s great for listening to low volume soft music before bedtime. These are great quality speakers for the price.
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I stumbled across about this service. I have held on to my HomePod for over a couple years now because of the + – volume button error. I figured it had to be software related, as this error started after my HomePods updated to a new firmware version. For $80, which included shipping back and forth, this was well worth it, otherwise I just had a bookend. I am glad I held on to my Original HomePod and finally found solution. I’m so happy to have my HomePod working again so that I can have my stereo pair set up again. Thank you!
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Amazing service! I wish all businesses would follow their example. Well done !!!
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Excellent service! HomePod was fixed and shipped back across the country in about a week, and it works great again! Very satisfied and highly recommended.
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Good value. We were well informed of progress and repair seems completely effective.
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SEND YOUR HOMEPOD IN ...YOU WILL NOT BE DISSAPOINTED.... I was a little skeptical that my homepod could be fixed at first. Took the leap and sent it in to Minn-tech, they went above and beyond and fixed other items also at no extra charge. Sent the homepod back in a timely manner with the latest software update.. Works like a champ ...
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Excellent service fast return and very happy with the repair. Highly recommended
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Great service. Terrific turn-around time. It’s so nice to have my HomePod back and working again. Thank you!
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Great communication. Fast service. You can trust sending your apple devices with Minn Tech!
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Minn-Tech went above and beyond with my second homepod repair. They repaired parts that were worn out but didn't need to be replaced (yet), free of charge! This is the kind of customer service more companies need to implement! Very happy with my newly fixed homepod that will hopefully last many years to come! Thanks!
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Exceeded all my expectations. Very professional. Kept in the loop thru the entire process. They even did some preventive maintenance replacing some capacitors that were weak but not yet failing at no charge. The best customer experience I have had in years. The turn around time was quick as well.
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Item came as described no defects from what I can tell. It works in tandem with my other HomePod. Great purchase!!
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Very fast turn around time! Brought my homepod back from the dead! Will be using your service again in the near future. Thanks!!
I can't tell you what a great experience I had using this service, great communication and super fast repair! I had my HomePod back in a week and it works awesome, so glad it's working again, well worth the $70. This is the real deal!!!
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