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They actually answer the phone and return phone messages. Their service is great - delivered as promised. I had the woofer replaced to address a capacitor noise that would sound every so often when the speakers weren't in use.
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Once dead homepod delivered alive again as promised, quickly, and at a very reasonable price. I have nothing but respect and appreciation for this company.
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I added a refurbished Gen 1 to my bedroom and absolutely love it. It’s great for listening to low volume soft music before bedtime. These are great quality speakers for the price.
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Excellent service! Reasonable price Great communication Am sending my working Home Pod for preventative maintenance!!!
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I would give them 6 stars if I could. Excellent no stress service. They send you a box, packing materials, and a shipping label. You send them your dead HomePod. Within a week the HomePod is repaired and updated and shipped back to you. Pricing is very reasonable.
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Impossible to beat the speed and quality of the service. Looks and sounds exactly like new. Shocking in a world of unkept promises.
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I really thought I had a boat anchor on my hands until I found their YouTube video! The service is top notch and better than many of big brand repair centers. My HomePod has been working great since it was returned... shipped FREE! I have two others a many minis in my house and will turn to Minn-Tech in the future!
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Amazing service! Clearly defined process, expert work, super fast turnaround time, and affordable. Most importantly, my HomePod (Gen 1) not only was brought back to life but it was upgraded with other parts to prevent other failures down the road and improve the sound profile. Very impressed and grateful for your service!
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All the 5 star reviews are for a reason. Minn-Tech provides a needed service for those that have various HomePod issues, and they do so with a very high level of prompt customer service that conveys a thorough knowledge of the technology, along with a personal approach that is rare in business these days. My original HomePod had the "Death Fart" issue along with clicking and popping noises. Not only did they fix these issues but they preemptively replaced a different part that is a known issue FOR FREE. No hard sell or upcharge, they just fixed it. I wish I had found Minn-Tech sooner, as I have been dealing with the issues for years. They also sell refurbished HomePods at very reasonable prices. Highly recommended.
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Cannot express how completely satisfied I am with the service on my dead, first generation HomePod! The local Apple repair shop wanted $300 to repair it, more than the cost of a new HomePod! I searched YouTube videos to perhaps repair it myself and found an instructional video showing the replacement of a diode. It was too much for me to take on, and over an hour and a half of work. So glad I found Minn-Tech. Not only did they replace the diode, they also replaced other components to ensure a long life. It sounds great again! Very reasonable price and quick turnaround. Don’t buy new, have Minn-Tech repair yours for less than a Homepod Mini and enjoy the HomePod’s full, rich sound!
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Amazing experience! I received detailed updates through out the whole process. My homepod was fixed quickly. Thank you Minn-tech!
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minn-tech’s communication was transparent, shipping instructions accurate, and cost reasonable to save my bricked original HomePod. You can trust these folks to rescue your beloved speaker and return it to you shelf ready. Thanks guys and gals, I’m so glad I didn’t have to dispose of my HomePod because of a firmware glitch.
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Affordable speedy service
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This was my first experience with repairing HomePod or with Minn-Tech. The experience was excellent! They provided good shipping materials, clear and timely communication throughout the exchange process, and they repair and replaced a number of components on the device, which now works perfectly. I'd recommend them without reservation.
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My 1st gen HomePod was flashing and was stuck after a software update. I brought it to Apple and they told me there nothing they could do. It was too old to qualify for a replacement and they don’t repair them anymore. They essentially told me to throw it away and purchase another one. Minn-Tech saved the day! I shipped it out and a few days later I got notice that it was on its way back. I couldn’t believe it. It works just as good as new again! Thank you so much!!
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I am overjoyed that my HomePod is working again! This service was very fast, and it turned an expensive paperweight that wasn't working at all into a beautiful sound system again. I cannot emphasize enough how happy I am with this company's service. It was so easy, and the result is so wonderful!
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Very fast turnaround, and they work like new again. It even looks like they cleaned the mesh while they had them apart! I was just about to recycle my dead HomePods, and i'm glad I did not! Highly recommend!
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Excellent service and so worth it!
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Excellent service! My dead HomePod was repaired very quickly and works like new! Excellent communication throughout the process. The prepaid shipping label made it very convenient.
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EXCELLENT, WOW, FANTASTIC WOULD DEFINITELY USE AGAIN!!! My son's first generation HomePod was dead. Apple wants $275 to fix, might as well buy a new one. Googled the symptoms, saw YouTube videos on how to fix, honestly I would never be able to put it back together on first try, not to mention buying the right tools. Googled repairs in my area (Chicago suburbs), nothing. Came across Minn-Tech, what a find. For $69 (including shipping both ways!), Minn-Tech fixed the no power issue and replaced four ceramic DC filter capacitors as a preventive measure at no additional charge! Sent the HomePod on Tuesday 10/29 and was just delivered today, Monday 11/4. Works perfectly. Couldn't ask for a better result. Thank you Minn-Tech!!! My family has 7 other first gen HomePods, needless to say I've booked marked Minn-Tech. THANK YOU!!!
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After moving to a new place, one of my HomePods wouldn't turn on and I thought the only option would be to buy a new one... But these guys fixed it in no time, and I found it extra handy that they provide a shipping label. Cannot recommend them enough!
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Minn-Tech went above and beyond with my second homepod repair. They repaired parts that were worn out but didn't need to be replaced (yet), free of charge! This is the kind of customer service more companies need to implement! Very happy with my newly fixed homepod that will hopefully last many years to come! Thanks!
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This service is great. Shipping was super easy and I got the HomePod shipped back the second day. I got it back within a week from when I shipped it, and it works perfectly now.
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Super quick turn around. Shipped same day. HomePod repaired and working like new. Communication was excellent.
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Two day shipping was fast! Packaging was very good. HomePod works perfectly. Was able to sync it to my iPhone immediately out of the box. Device was clean, no cracks or scuffs, basically brand new.
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