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How our Convenient Free Mail-In Process Works

How we help with your HomePod problems

Our customers’ experience deeply matters to us. We designed our process with the goal of making it as easy, transparent, and error-proof as possible.

Basically, your order kicks off the flow. Your major task would be to pack your HomePod nicely, and stick the label we send to you onto the package and get to it to US Postal Service. The rest should fall into place.  

  1. YOU PLACE AN ORDER ONLINE: Your order for the service or product initiates the process. Without an order, we cannot proceed.
  2. IF YOU ORDERED OUR SHIPPING BOX: If you added the “Send me a shipping box” option, we will send you the perfect box to pack your HomePod. The prepaid return label will be inside the box we send you. Simply put your HomePod in the box we send you, stick the prepaid return label on this box, covering the previous label. 
  3. IF PACKING ON YOUR OWN: We will email you your prepaid label with our address on it. CHECK YOUR SPAM/JUNK FOLDERS, as aggressive email filters occasionally mistake our emails as junk.   Print this label in “ACTUAL SIZE”, attach it securely to your box with barcode clearly showing, make sure that the label is taped securely from all sides to prevent accidental detachment from package. After packing your HomePod, you can also have US Postal Service print out the label for you using the QR code in the same email we send you. Follow the instructions in our email. 
  4. PACKAGING YOUR HOMEPOD: Make sure to ship your HomePod with ample padding inside a sturdy box to avoid damage during shipment. When you shake the box, nothing should slush inside. DO NOT WRAP THE CORD AROUND THE HOMEPOD, AND USE PLENTY OF PADDING. We’ll record the condition of each HomePod when we receive it, and we are not responsible for any damages during shipment.
  5. YOU SHIP THE HOMEPOD TO US: Please ship your HomePod to us within 3 business days of your order using the prepaid label from Step #1. We recommend that you obtain a receipt. Should the post-office accidentally lose your package, without a receipt, you will have only a claim without proof.
  6. ARRIVAL NOTIFICATION: You will receive a notification from us when we receive the item – you can also track it using the tracking number from Step (1). We’ll let you know if there is notable issues with the condition of the HomePod out of the box.
  7. POTENTIAL UNEXPECTED ISSUES: It is highly unlikely but, if it cannot be fixed, or has a different defect, WE will let you know, and discuss options. If you choose to do so, we’ll return your HomePod and issue a refund for the full purchase price.
  8. REPAIR and TESTING PROCESS: We will fix your HomePod within 2 business days. We will reset your HomePod to test connectivity, update its firmware/software to the latest version from Apple, and reset it to get it ready to be paired again with your network.
  9. WE SHIP IT BACK TO YOU: WE will ship your repaired HomePod and notify you of the shipment with a tracking number, so we can all track it.

If you have any questions, please feel free to ask. We love repairing and giving new life to these great sounding HomePods, and are happy to know that people like you are enjoying them. Happy repairs! We look forward to restoring your HomePod to its full functionality!

What our customers are saying

Jonathan Allain on Death Fart – Apple Original HomePod Repair Service (July 25, 2025)

All the 5 star reviews are for a reason. Minn-Tech provides a needed service for those that have various HomePod issues, and they do so with a very high level of prompt customer service that conveys a thorough knowledge of the technology, along with a personal approach that is rare in business these days. My original HomePod had the "Death Fart" issue along with clicking and popping noises. Not only did they fix these issues but they preemptively replaced a different part that is a known issue FOR FREE. No hard sell or upcharge, they just fixed it. I wish I had found Minn-Tech sooner, as I have been dealing with the issues for years. They also sell refurbished HomePods at very reasonable prices. Highly recommended.

⭐⭐⭐⭐⭐

Bob on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (July 23, 2025)

Thank You Minn-Tech brought my speaker back to life. Very easy to work with and professional they make it easy and enjoyable to work with I couldn't be happier. Very reasonable prices.

⭐⭐⭐⭐⭐

Jack Shaffer on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (July 19, 2025)

Cannot express how completely satisfied I am with the service on my dead, first generation HomePod! The local Apple repair shop wanted $300 to repair it, more than the cost of a new HomePod! I searched YouTube videos to perhaps repair it myself and found an instructional video showing the replacement of a diode. It was too much for me to take on, and over an hour and a half of work. So glad I found Minn-Tech. Not only did they replace the diode, they also replaced other components to ensure a long life. It sounds great again! Very reasonable price and quick turnaround. Don’t buy new, have Minn-Tech repair yours for less than a Homepod Mini and enjoy the HomePod’s full, rich sound!

⭐⭐⭐⭐⭐

Becky on Death Fart – Apple Original HomePod Repair Service (July 13, 2025)

Mint tech has great customer service and really backs up their work. I highly recommend using them to fix your HomePods.

⭐⭐⭐⭐⭐

Tu T. on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (July 12, 2025)

Amazing experience! I received detailed updates through out the whole process. My homepod was fixed quickly. Thank you Minn-tech!

⭐⭐⭐⭐⭐

Randall Souviney on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (July 9, 2025)

minn-tech’s communication was transparent, shipping instructions accurate, and cost reasonable to save my bricked original HomePod. You can trust these folks to rescue your beloved speaker and return it to you shelf ready. Thanks guys and gals, I’m so glad I didn’t have to dispose of my HomePod because of a firmware glitch.

⭐⭐⭐⭐⭐

Drig on Death Fart – Apple Original HomePod Repair Service (July 7, 2025)

My HomePod had the "Death Fart" issue – it started off now and then, but became much more frequent like clockwork. Minn-Tech to the rescue! The whole repair process was very streamlined and easy, with shipping labels and everything. Turn-around time was also very quick! My HomePod was returned clean and without any scuffs from the process. And most importantly – it sounds great and no longer startles me with full-volume alien fart attack sounds! I have full confidence that this HomePod will continue operating great for many years to come now that these known-problematic components have been replaced.

⭐⭐⭐⭐⭐

Justin March on HomePod Spinning Light Endless Bootloops Repair Service​ (June 18, 2025)

Affordable speedy service

⭐⭐⭐⭐⭐

Jay on HomePod Sale – Refurbished Fully-Serviced Original 1st Gen Apple HomePods (June 10, 2025)

Prompt shipping. Works well , no issues.

⭐⭐⭐⭐⭐

John F. on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (June 10, 2025)

Above and beyond service, quick turnaround, seamless process, very fair pricing. Excellent company to do business with and the work is fantastic.

⭐⭐⭐⭐⭐

New L on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (June 6, 2025)

Amazing experience! Everything was seamless from ordering the delivery box with shipping label. Arrived on time as expected. When I sent it back it and then received it, they confirmed via email and gave even personal touches to let me know it was a human on the other side :). Got fixed within one day, and sent back! Homepod now works like a charm and I AM SO EXCITED

⭐⭐⭐⭐⭐

Francisco on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (June 3, 2025)

Outstanding repair service. Quick and easy. I appreciate the additional capacitor replacements making my 1st Gen Homepod last even longer. Thank you!

⭐⭐⭐⭐⭐

Jesse on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (May 31, 2025)

Couldn’t have been easier. Repairs were done super fast, shipped back immediately, and I have a working OG HomePod again! Shame on Apple for not supporting their own hardware like they used to, but thankfully we have great people like this to fix their mistakes.

⭐⭐⭐⭐⭐

Evan on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (May 22, 2025)

Totally legitimate and excellent service. Sent my completely dead HomePod to Minn-Tech. They repaired it extremely fast. And they restored it fully and even replaced functional but aging parts for better longterm reliability. Excellent. Highly recommended.

⭐⭐⭐⭐⭐

Alex B. on Death Fart – Apple Original HomePod Repair Service (May 21, 2025)

Minn-Tech is one of a kind service that’s hard to find these days addressing every single concern with a prompt responses and updates. They went an extra mile to determine and replace the potential failing parts to ensure that Siri's house has a long and healthy life ahead!

⭐⭐⭐⭐⭐

Carlos on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (November 13, 2024)

My HomePod died on me after updating to 18.1. It would show no sign of life, even when connected to power. I called Minn-Tech and was given the reassurance I needed to purchase the $69 option to fix my HomePod. They helped me figure out the best way to pack the HomePod for shipment, updated me when they received my HomePod and the condition it arrived in, and told me what the issue was and what they did to fix it. The whole process took exactly a week to ship out and for them to fix and ship it back to me. They also replaced additional parts with no additional charge that were worn for preventative maintenance known to cause the subwoofer to fail. I just received my HomePod last night, and it is moving and grooving in my stereo pair. I highly recommend Minn Tech if you're looking for an easy way to fix your HomePod that wont break your bank.

⭐⭐⭐⭐⭐

Jeff on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (November 4, 2024)

EXCELLENT, WOW, FANTASTIC WOULD DEFINITELY USE AGAIN!!! My son's first generation HomePod was dead. Apple wants $275 to fix, might as well buy a new one. Googled the symptoms, saw YouTube videos on how to fix, honestly I would never be able to put it back together on first try, not to mention buying the right tools. Googled repairs in my area (Chicago suburbs), nothing. Came across Minn-Tech, what a find. For $69 (including shipping both ways!), Minn-Tech fixed the no power issue and replaced four ceramic DC filter capacitors as a preventive measure at no additional charge! Sent the HomePod on Tuesday 10/29 and was just delivered today, Monday 11/4. Works perfectly. Couldn't ask for a better result. Thank you Minn-Tech!!! My family has 7 other first gen HomePods, needless to say I've booked marked Minn-Tech. THANK YOU!!!

⭐⭐⭐⭐⭐

Jonathan Allain on Death Fart – Apple Original HomePod Repair Service (July 25, 2025)

All the 5 star reviews are for a reason. Minn-Tech provides a needed service for those that have various HomePod issues, and they do so with a very high level of prompt customer service that conveys a thorough knowledge of the technology, along with a personal approach that is rare in business these days. My original HomePod had the "Death Fart" issue along with clicking and popping noises. Not only did they fix these issues but they preemptively replaced a different part that is a known issue FOR FREE. No hard sell or upcharge, they just fixed it. I wish I had found Minn-Tech sooner, as I have been dealing with the issues for years. They also sell refurbished HomePods at very reasonable prices. Highly recommended.

⭐⭐⭐⭐⭐

Jack Shaffer on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (July 19, 2025)

Cannot express how completely satisfied I am with the service on my dead, first generation HomePod! The local Apple repair shop wanted $300 to repair it, more than the cost of a new HomePod! I searched YouTube videos to perhaps repair it myself and found an instructional video showing the replacement of a diode. It was too much for me to take on, and over an hour and a half of work. So glad I found Minn-Tech. Not only did they replace the diode, they also replaced other components to ensure a long life. It sounds great again! Very reasonable price and quick turnaround. Don’t buy new, have Minn-Tech repair yours for less than a Homepod Mini and enjoy the HomePod’s full, rich sound!

⭐⭐⭐⭐⭐

Drig on Death Fart – Apple Original HomePod Repair Service (July 7, 2025)

My HomePod had the "Death Fart" issue – it started off now and then, but became much more frequent like clockwork. Minn-Tech to the rescue! The whole repair process was very streamlined and easy, with shipping labels and everything. Turn-around time was also very quick! My HomePod was returned clean and without any scuffs from the process. And most importantly – it sounds great and no longer startles me with full-volume alien fart attack sounds! I have full confidence that this HomePod will continue operating great for many years to come now that these known-problematic components have been replaced.

⭐⭐⭐⭐⭐

Helen on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (February 16, 2025)

I have made a TikTok review to make sure EVERYONE knows about Minn-Tech. It upsets me that there is almost no information about this failure on the internet and that people like Minn Tech doesn’t have a lot of presence on social media -but I get it. It isn’t for everyone, that’s why I made a 4 min review talking about my problem and hopefully it reaches the right audience. I am so grateful I found him, my first gen HomePod is working amazingly well after this issue. I give you 5 starts cuz that’s the max, but I’d give you 100,000!!! Thank you!!!

⭐⭐⭐⭐⭐

Bryan on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (May 8, 2025)

My 1st gen HomePod was flashing and was stuck after a software update. I brought it to Apple and they told me there nothing they could do. It was too old to qualify for a replacement and they don’t repair them anymore. They essentially told me to throw it away and purchase another one. Minn-Tech saved the day! I shipped it out and a few days later I got notice that it was on its way back. I couldn’t believe it. It works just as good as new again! Thank you so much!!

⭐⭐⭐⭐⭐

Chris Stoneley on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (January 13, 2025)

Found via a google review, sent in BOTH my old door stops (because that’s what they were good for since they both went pop within a week of each other) and Minn-Tech did a brilliant job – new diodes and caps in both, and a new logic board in one – and I think they cleaned them both too. What an AMAZING service. Glad to have my stereo pair back in operation. Amazing service, and less in the landfill. Brilliant work. Five stars, no notes, would do again.

⭐⭐⭐⭐⭐

Elton on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (October 28, 2024)

I am so happy I stumbled about this service. I have held on to my HomePod for over a year now because of the + – volume button error. I figured it had to be software related, as this error started after my other HomePods updated to a new version overnight. For $50, including shipping back and forth, this was well worth it! I am glad I held on to my Original HomePod and finally found solution. I'm so happy to have my stereo pair set up again. Thank you!

⭐⭐⭐⭐⭐

Robert Brian Smith on HomePod Blinking Lights Flashing Volume Buttons Repair Fix Service (November 18, 2024)

I recently had my HomePod repaired by Minn-Tech, and the experience was exceptional! The technician was friendly and provided clear communication throughout the process. My HomePod now works like new, and the turnaround time was surprisingly fast. I highly recommend their service to anyone needing reliable and professional HomePod speaker repairs! They exceeded my expectations!

⭐⭐⭐⭐⭐

New L on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (June 6, 2025)

Amazing experience! Everything was seamless from ordering the delivery box with shipping label. Arrived on time as expected. When I sent it back it and then received it, they confirmed via email and gave even personal touches to let me know it was a human on the other side :). Got fixed within one day, and sent back! Homepod now works like a charm and I AM SO EXCITED

⭐⭐⭐⭐⭐

Philip N on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (July 16, 2024)

"Outstanding service and super-fast turnaround. How to cost-effectvely salvage a dead-as-a-doornail $300 speaker that is very hard to disassemble let alone figure out what to repair? Apple wanted $275 to do it (no comment), MN Tech did a superb job for a fraction of that, the unit is like new and works flawlessly. Bravo! And excellent communication all along."​

⭐⭐⭐⭐⭐

martin edwards on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (April 14, 2025)

SEND YOUR HOMEPOD IN …YOU WILL NOT BE DiSSAPOINTED…. I was a little skeptical that my home pod could be fixed at first . Took the leap and sent it in to Minn tech , they went above and beyond and fixed other items also at no extra charge . Sent the hompod back in a timely manner with the latest software update.. Works like a champ …

⭐⭐⭐⭐⭐

Kate on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (December 4, 2024)

For a music fan, good speakers are so important. These HomePods are really great, until they aren’t. HomePod is now working beautifully. Your customer service is outstanding! Not only are you providing a much needed service, you are keeping these out of e-waste landfill. Thanks & Cheers to you, best wishes for continued success!

⭐⭐⭐⭐⭐

Alexis Gallagher on Original (1st Gen) Apple HomePod Dead No-Power Repair Service (May 19, 2025)

This was my first experience with repairing HomePod or with Minn-Tech. The experience was excellent! They provided good shipping materials, clear and timely communication throughout the exchange process, and they repair and replaced a number of components on the device, which now works perfectly. I'd recommend them without reservation.

⭐⭐⭐⭐⭐

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